Dr. Joanne Yeung, Vancouver BC, Pediatric and Young Adult Allergist and Immunologist

Parking

Please plan your stay in the office for 60-90 minutes.

There is an underground pay (credit card only) parkade for the building. Entrance is from the back alley. Due to the strict rules of the underground parkade, please ensure that you pay for your parking and top up as needed or you may be towed.

There is also meter and free 2 hour parking in the neighbourhood but pay special attention to time restrictions. You cannot park on W. Broadway after 3pm. Avoid Broadway if you have an afternoon appointment.

About your visit

Important highlights:

1) Do not come to the clinic if you or your child is sick.

2) Patients and visitors age 13 years and above must wear a medical grade mask at all times. Children from 5 years old and above should wear a cloth or disposable mask. Masks are optional for children 2-4 years old.

3) The patient should avoid antihistamines for 7 days prior to the appointment

4) Maximum 2 parents/caregivers can attend with the patient. No siblings please.

5) We have a strict 48 hour cancellation policy; no-show fees ($100 for a consultation, $50 for follow up) will apply.

6) Bring patient's CardCard, current medications, photos of rashes

7) DO NOT Bring food/drink unless you have been instructed to.

Parking Information

Do not come if sick

Please do not come to the clinic if you have a fever, cough, or shortness of breath, if you think you have been exposed to COVID-19, if you have been asked to self-isolate. If you are unsure, please use the Government of BC's COVID-19 self assessment tool.

Masks required

As of November 9, 2020, the Ministry of Health now requires all patients, health care workers, non-clinical staff, and visitors in health care facilities (including community offices) to wear a medical grade mask. A medical grade mask is a surgical mask meant for one time use. Fabric masks are not allowed. Medical grade masks can be found in pharmacies. ALL PATIENTS AND VISITORS AGE 13 AND ABOVE WILL BE ASKED TO WEAR A MEDICAL GRADE MASK AT ALL TIMES. Children from 5 years old and above should wear a fabric or children’s disposable mask. Masks are optional for children from 2 to 4 years old. If you are unable to obtain a medical grade mask, one will be provided to you.

Avoid antihistamines for 7 days

Antihistamines include diphenhydramine (Benadryl), cetirizine (Reactine), loratidine (Claritin), desloratidine (Aerius), hydroxyzine (Atarax), and fexofenadine (Allergra).

The patient may continue their nasal sprays, asthma puffers, and medicated creams.

Maximum 2 parents/caregivers per patient

As COVID-19 restrictions are lifting, we are committed to maintain a safe space for everyone; therefore we are kindly asking a maximum of 2 parents/caregivers and NO siblings to attend to the appointment. Thank you for your understanding.

No show fee

We have no show/cancellation fees to allow patients to have timely access to appointments. Fees are $100 for new consults and $50 for follow ups and apply to appointments missed or cancelled without 48 hours’ notice. This includes virtual appointments.

Payment is required before a new appointment will be booked. We only accept cash (in the exact amount) or credit card payment (surcharge for credit payments may apply).